If it's time to upgrade your office technology, you might be wondering if a cloud phone system is the right choice. There are many people who aren't yet familiar with how this type of phone system works, and they worry that they might not have the technological skills necessary to properly manage one. According to Embroker, 66% of small businesses say they were the targets of a cyber security breach in 2022. Fortunately, a cloud phone system won't require any additional staff or specialized knowledge. Here are a few of the basics about these systems that can help you decide if they're right for your business.

1. It Has Another Name

Cloud phone systems have another name: voice over Internet protocol (VoIP). Put simply, these systems are typically run over IP systems and administered by third parties. They've been in use since the 1990s, and are expected to continue to grow in popularity among many small business segments. You can use either term when talking about your phone system.

2. It's a Lower-Cost Option

If you're in the decision-making process regarding upgrading your office phone system, at least one cloud option should be on your list of possibilities. These systems are tech-forward while also costing less than many traditional systems. With a cloud system, you'll enjoy lower installation and maintenance costs along with strong connectivity and ease of use.

3. It's Perfect for Remote Workers and Future Scalability

Like most other cloud-based systems, your cloud phones are easy to administer remotely. You'll also have the confidence that comes with knowing that your phone system will be able to seamlessly grow along with your workforce. Depending on the setup that you choose, adding a new hire to the system could be as easy as having a designated employee add them with just a few clicks. The added security provided by your third-party administrator means that you can enjoy worry-free connectivity with remote workers.

Now that you know the basics about this phone system, you can decide if it fits your business's needs. If you're interested in learning if a cloud phone system is right for your business, we can help. Contact BestLine Solutions today to begin the conversation, and let us help you make the most of the innovations that can help streamline your workflow.