Small businesses are one of the most common targets for cyber crimes. In fact, 66% of small businesses say they were targets of a cyber security breach in 2022, according to Embroker. The primary reason for this statistic is the fact that small businesses are more likely to lack the proper cyber training; therefore, they have difficulty managing cybersecurity-crucial systems. Security training and new systems like upgraded antivirus and antimalware software can make a breach less likely. If you read on, these three tips should improve your cybersecurity practices.

Use Voice Over Internet Protocol

Voice Over Internet Protocol (VOIP) is an internet packet-driven telephony that is improving security. It does this by breaking a voice signal up into data packets, making it harder for a cybercriminal to listen to business calls. A business VOIP phone is the simplest and most transparent security intervention you can invest in. From the point of performance, a business VOIP phone is completely indistinguishable from a traditional line phone. However, since the voice signal is turned into data, someone using traditional line tapping will only hear senseless noise.

Train Employees in Security Principles

Cybersecurity breaches are most often started by the simplest routes. Would-be cybercriminals simply call the targeted business and, pretending to be a customer or employee, ask for a password reset. This is shockingly effective. Referred to by criminals as 'social engineering,' this simple and effective technique exploits the human tendency to trust others' good intentions. Basic security guidelines that effectively police employees' use of customer and internal information are a must. At the same time, security guidelines should not be too stringent. An internal policy of prohibiting all web use while on the clock will only encourage employees to use the internet from their phones; for example, creating an incentive to avoid office surveillance and compromise security.

Create a Mobile Device Action Plan

According to the FCC, company-issued mobile devices are the most significant security and management challenge. Employees can, and often do, lose or forget mobile devices in public places. That alone can open your business up to a security breach. Users should be required to password-protect their devices as well as use security apps. Non-punitive self-reporting measures and policies for lost or stolen equipment are also a must.

Positive employee best practices are the strongest protection from cybersecurity threats in the online environment. Reach out to BestLine Solutions for more advice on cybersecurity training, using a business VOIP phone, and creating action plans for your devices.